Psychology

Using Affective Displays to Predict Customer Satisfaction
Business and Management INK
January 24, 2024

Using Affective Displays to Predict Customer Satisfaction

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Endel Tulving, 1927-2023: ‘The Memorist’ of Cognitive Psychology
Impact
November 7, 2023

Endel Tulving, 1927-2023: ‘The Memorist’ of Cognitive Psychology

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True Crime: Insight Into The Human Fascination With The Who-Done-It
Insights
July 17, 2023

True Crime: Insight Into The Human Fascination With The Who-Done-It

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Carsten de Dreu on Why People Fight
Social Science Bites
July 5, 2023

Carsten de Dreu on Why People Fight

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Unskilled But Aware: Rethinking The Dunning-Kruger Effect

Unskilled But Aware: Rethinking The Dunning-Kruger Effect

As a math professor who teaches students to use data to make informed decisions, I am familiar with common mistakes people make when dealing with numbers. The Dunning-Kruger effect is the idea that the least skilled people overestimate their abilities more than anyone else. This sounds convincing on the surface and makes for excellent comedy. But in a recent paper, my colleagues and I suggest that the mathematical approach used to show this effect may be incorrect.

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How Artificial Intelligence Is Transforming Psychotherapy

How Artificial Intelligence Is Transforming Psychotherapy

Machine learning tools like chatbots and virtual assistants can emulate the work of psychologists and psychotherapists and are even helping to address people’s basic therapeutic needs.

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Paper on Understanding Individual Differences In Executive Functions Proves Hugely Popular

Paper on Understanding Individual Differences In Executive Functions Proves Hugely Popular

The paper “The Nature and Organization of Individual Differences in Executive Functions: Four General Conclusions,” published in Current Directions in Psychological Science in 2012, is a recipient of Sage’s fourth annual 10-Year Impact Awards. The paper has been cited 2,172 times.

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Petter Johansson on Choice Blindness

Petter Johansson on Choice Blindness

We are “less aware of the reasons for our choices than we think we are,” Petter Johansson and his partner Lars Hall have determined, and reasoning, as we call it, is often conducted post hoc.

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Sales Promotions and Restrictions: Customers Want the Bad News First

Sales Promotions and Restrictions: Customers Want the Bad News First

Sales promotions usually list the discount before the restriction. But is this “good news then bad news” structure really the best practice?

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Dunning and Kruger Given 2023 Grawemeyer Award in Psychology

Dunning and Kruger Given 2023 Grawemeyer Award in Psychology

Social psychologists David Dunning of the University of Michigan and Justin Kruger of New York University, whose research captured the public imagination by suggesting that unskilled people often overrate their own abilities, have received the 2023 University of Louisville Grawemeyer Award in Psychology.

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David Dunning on the Dunning-Kruger Effect

David Dunning on the Dunning-Kruger Effect

The Dunning-Kruger Effect, explains David Dunning, comes when “people who are incompetent or unskilled or not expert in a field lack expertise to recognize that they lack expertise. So they come to conclusions, decisions, opinions that they think are just fine when they’re, well, wrong.”

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Why Do Swear Words Sound the Way They Do?

Why Do Swear Words Sound the Way They Do?

The authors explored whether there are universal sound patterns in profanity. So we designed a series of studies involving speakers of different languages and found surprising patterns in how swear words sound across the world.

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