News

Islamic Work Ethics in Healthcare Providers

April 25, 2023 947

Audai Naji AL Smadi, Safiya Amaran, Ahed Abugabah, and Nader Alqudah reflect on their paper, “An examination of the mediating effect of Islamic Work Ethic (IWE) on the relationship between job satisfaction and job performance in Arab work environment,” which was published in The International Journal of Cross Cultural Management. Their reflection appears below the paper’s abstract.

Studying the role of religion and its relationship to work outcomes is not new in cross-culture management, especially in globalization with the increase of interaction in cross-cultural settings. Islamic work ethics (IWE) have attracted the attention of academics studying the attitudes and behaviors of workers in Muslim societies. This study investigates the role of IWE as a mediator in the relationship between job satisfaction and performance. A stratified sampling technique was used to select 11 emergency departments from hospitals in Jordan. In total, 475 questionnaires were distributed to healthcare providers. Only 299 questionnaires were completed and returned to the research team. Data were analyzed using IBM SPSS version 25. Descriptive analysis, correlation, Cronbach alpha, and regression analyses were performed. The findings indicated that job satisfaction has a significant positive impact on IWE and job performance (B = 0.66, p < 0.001), (B = 0.58, p < 0.001), respectively. The findings also indicated that IWE directly and positively affects job performance (B = 0.70, p < 0.001). Overall, the results supported that IWE partially mediates the relationship between job satisfaction and performance. Similarly, job satisfaction was also found to be an essential predictor of IWE. In addition, job satisfaction indirectly affects job performance through IWE. Therefore, IWE plays an essential role in job satisfaction and performance relationship. This study is an attempt to create a conceptual framework that incorporated IWE into the relationship between job satisfaction and performance in the Arab working culture and tried to broaden the cross-cultural management study of religion by investigating the mediation role of IWE in the relationship between job satisfaction and performance. The current study contributes to expand our understanding of the importance of IWE to the relationship between job satisfaction and performance in the Arab cultural context, which has received less attention in management research.
Black and white image of stethoscope.
(Photo: Pixabay)

Islam is currently the world’s second-largest religion after Christianity. There were 1.8 billion Muslims worldwide as of 2015 – roughly 24 percent of the global population. However, Islam and Muslims seem to have been misunderstood by some non-Muslims in the last two decades. Showing the positive side of Islam and Islamic teaching is a big responsibility of scholars and specifically Muslim scholars.

This study attempts to create a conceptual framework that incorporates IWE into the relationship between job satisfaction and performance in the Arab working culture and tries to broaden the cross-cultural management study of religion by investigating the mediation role of IWE in the relationship between job satisfaction and performance. Managers need clear work ethics that ensure a smooth workflow and solve any conflicts that could appear through the operational processes or daily activities of the organization. Likewise, recognizing religion as an integral component of cross-cultural dynamics might help managers deal with the critical issues around diversity and discrimination in a multicultural workplace.

The results of this paper support the positive effect of IWE on healthcare providers’ job performance, and the IWE plays mediating role between the job satisfaction and job performance of Arab healthcare providers. Examples of IWE such as cooperation, consultation, honesty, doing well, and halal work earning. Our findings also support the positive effect of the IWE on two of the most critical factors that affect the hospital’s performance. Considering religion when formulating the code of work ethics, policies, guidelines, and decision-making may positively affect healthcare providers’ job performance. Furthermore, studying the role of IWE on other cultures and/or multicultural environments seemed to be a great opportunity to extend the understanding of Islam and Muslim behaviors in the work environment.

Finally, it is essential to highlight that a piece of work presented by Aldulaimi entitled “Fundamental Islamic perspective of work ethics,” a work by Mohammad et al. entitled “Islamic Work Ethic: An Agenda for Future Research,” and a work by Ali and Al-Owaihan entitled “Islamic work ethic: A critical review” are the most important work in the field of IWE.

Audai Al Smadi (pictured) is a researcher at the Universiti Sultan Zainal Abidin, specializing in health & hospital management. Safiya Amarancurrently works at the Faculty of Medicine and Health Sciences, Universiti Sultan Zainal Abidin | UniSZA. Safiya does research in public health focusing in infectious disease. Ahed Abugabah is an associate professor at the College of Technological Innovation at Zayed University. His research interests include Information Systems, Enterprise Applications and Development, Healthcare Information Systems and RFID in Healthcare. Nader Alqudah is affiliated with Isra University, Jordan.

View all posts by Audai Al Smadi, Safiya Amaran, Ahed Abugabah, and Nader Alqudah

Related Articles

From Collision to Collaboration: Bridging University and Industry Relationships
Business and Management INK
May 17, 2024

From Collision to Collaboration: Bridging University and Industry Relationships

Read Now
Biden Administration Releases ‘Blueprint’ For Using Social and Behavioral Science in Policy
News
May 17, 2024

Biden Administration Releases ‘Blueprint’ For Using Social and Behavioral Science in Policy

Read Now
Motivation of Young Project Professionals: Their Needs for Autonomy, Competence, Relatedness, and Purpose
Business and Management INK
May 14, 2024

Motivation of Young Project Professionals: Their Needs for Autonomy, Competence, Relatedness, and Purpose

Read Now
A Complexity Framework for Project Management Strategies
Business and Management INK
May 10, 2024

A Complexity Framework for Project Management Strategies

Read Now
Bringing Theories into Conversation to Strategize for a Better World

Bringing Theories into Conversation to Strategize for a Better World

In this article, Ann Langley, Rikkie Albertsen, Shahzad (Shaz) Ansari, Katrin Heucher, Marc Krautzberger, Pauline Reinecke, Natalie Slawinski, and Eero Vaara reflect on the inspiration behind their research article, “Strategizing Together for a Better World: Institutional, Paradox and Practice Theories in Conversation,” found in the Journal of Management Inquiry.

Read Now
Exploring Discrimination Faced by Asian Nationals in the U.S. Labor Market

Exploring Discrimination Faced by Asian Nationals in the U.S. Labor Market

Amit Kramer, Kwon Hee Han, Yun Kyoung Kim, and Yun Kyoung Kim reflect on the hypotheses and observations that led to their article, “Inefficiencies and bias in first job placement: the case of professional Asian nationals in the United States.”

Read Now
Interorganizational Design for Collaborative Governance in Co-Owned Major Projects: An Engaged Scholarship Approach

Interorganizational Design for Collaborative Governance in Co-Owned Major Projects: An Engaged Scholarship Approach

Large projects co-owned by several organizations with separate, perhaps competing, interests and values are characterized by complexity and are not served well […]

Read Now
4 1 vote
Article Rating
Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

0 Comments
Inline Feedbacks
View all comments