Social, Behavioral Scientists Eligible to Apply for NSF S-STEM Grants
Solicitations are now being sought for the National Science Foundation’s Scholarships in Science, Technology, Engineering, and Mathematics program, and in an unheralded […]
The new editor of the case study series on the music industry discusses the history of Black Americans in the recording industry.
Could we make workplace online exchanges more meaningful, especially in the early weeks of global lockdowns when we still lacked the protocols for online interaction? This was the question the authors set out to investigate.
Service firms are increasingly trying to make their offers more sustainable, but does the same solution work the same way both online and offline? And does it matter if the focus is on environmental or social sustainability?
While entrepreneurship scholarship increasingly illustrates the limits of an individualized approach in commercial businesses, this thinking has not yet filtered through to how we strategize entrepreneurship in low income-areas.
In this article, Nazarina Jamil, Maria Humphries-Kil, and Kahurangi Dey explore Paulo Freire’s call for responsibility for those who are marginalized and his Pedagogy of Hope to encourage action and inspiration around the dismantling of oppressive global systems.
In this article, Shelly Ashtar reflects on her longstanding interest in service-related work and how it connects to her research interest in customer satisfaction. Ashtar explores this topic with collaborators Galit B. Yom-Tov, Anat Rafaeli and Jochen Wirtz in “Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction,” in the Journal of Service Research.
In this article, Will Bennis reflects on his efforts to build community among freelancers and remote workers. What he couldn’t anticipate, however, were the challenges he would face in doing so — challenges that he and Marko Orel expand upon in “Taboo Trade-Offs in the Community Business: The Case of Coworking” in the Journal of Management Inquiry.
Using the metaphor of American football, Melanie Barlow explores the importance of training healthcare clinicians to appropriately respond to potential errors in care and the effects of failing to do so.