Social Science Space

We’re pleased to welcome Dr. Gabriele Pizzi of the University of Bologna. Dr. Pizzi recently collaborated with Gian Luca Marzocchi, […]

When choosing where to open a restaurant, many businessmen may recall the adage “location, location, location.” But even a prime […]

The customer may always be right, but research has shown that their memory can sometimes fail them when recollecting service […]

[We’re pleased to welcome Izabela Sandvik who collaborated with Dale F. Duhan and Kare Sandvik on their article “Innovativeness and […]

Cornell Hospitality Quarterly (CQ) focuses on publishing scholarly research with hospitality management implications. The articles, written by academics as well […]

It’s generally a great idea to “wow” your customers with unexpected benefits and perks–but a new study finds there’s also […]

Editor’s note: We are pleased to welcome Dr. Renáta Kosová and Dr. Cathy A. Enz, both of Cornell University, who […]

Seul Ki Lee and SooCheong (Shawn) Jang, both of Purdue University, published “Premium or Discount in Hotel Room Rates? The […]

Michael Chen of the Ontario Lottery & Gaming Corporation, Henry Tsai of The Hong Kong Polytechnic University, and Shiang-Lih Chen […]

“What Matters More? Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers’ Job Performance,” […]