Cutting NSF Is Like Liquidating Your Finest Investment
Look closely at your mobile phone or tablet. Touch-screen technology, speech recognition, digital sound recording and the internet were all developed using […]
The online presence of corporations has become increasingly important in the digital age, not only in terms of where corporations are listed […]
Mikolaj Piskorski: A Social Strategy: How We Profit from Social Media. Princeton, NJ: Princeton University Press, 2014. 275 pp. $29.95, cloth. You […]
We’re pleased to welcome Dr. Gabriele Pizzi of the University of Bologna. Dr. Pizzi recently collaborated with Gian Luca Marzocchi, Chiara Orsingher […]
[We’re pleased to welcome Lena Steinhoff of the University of Paderborn in Germany. Dr. Steinhoff recently collaborated with Andreas Eggert of University […]
The customer may always be right, but research has shown that their memory can sometimes fail them when recollecting service experiences. Fortunately, […]
Do you know what makes your pans non-stick or your toothpaste and hand soap fight bacteria? According to the European Commission Department […]
The United States Bureau of Labor Statistics lists the median annual wage of waiters and waitresses to be $18,590. With this in […]
Businesses work hard to ensure that their customers walk away happy. But just how much of a good experience do customers even […]