customer experience

Using Text Mining for Customer Feedback

[We’re pleased to welcome Francisco Villarroel Ordenes, who is one of five collaborating authors on the article “Analyzing Customer Experience […]
9 years ago
803
Latest
News 
Study Highlights Policy Options For Monitoring Academic Freedom Across The European Union
2 days ago
134
Employee at laptop.
Business and Management INK 
Is There a Strategic Organization in the Behavioral Theory of the Firm? Looking Back and Looking Forward
2 days ago
119
Black and white photo of man in uniform throwing books onto large roaring bonfire
Interdisciplinarity 
Five Key Moments in the Struggle for Trans Rights
2 days ago
167
Communication 
John Hattie on the Factors That Influence Learning In Schools
3 days ago
166
Industry 
Federal Health and Human Services Department Names Research Integrity Head
5 days ago
243
Photograph of the tracks of an abandoned rollercoaster in a forest.
Business and Management INK 
The Rollercoaster of Eco-anxiety: Acknowledging Both Hope and Despair in the Classroom
5 days ago
219
empty hotel conference room
Communication 
Do Conferences Still Matter? Yes, Yes They Do
5 days ago
264
Photo shows outline of a head with circuits connected to it.
Ethics 
Survey Explores How College Students Feel About Using AI To Complete Coursework
1 week ago
490
Empty shopfront window with red SALE decal.
Business and Management INK 
Sales Promotions and Restrictions: Customers Want the Bad News First
1 week ago
426
black hole of numbers
Business and Management INK 
How Digital Information Transforms
Project Delivery Models
1 week ago
474
Group photo of 25 British constables in uniform from 1890
Insights 
Do We Need the Police?
1 week ago
440