service quality

Job Satisfaction & Service Quality

“The Role and Effect of Job Satisfaction and Empowerment on Customers’ Perception of Service Quality,” by Gabriel Gazzoli of Cesar Ritz Colleges, […]

12 years ago

Is CSR Worthwhile to Firms?

“Doing Good And Doing Better Despite Negative Information? The Role Of Corporate Social Responsibility In Consumer Resistance To Negative Information” […]

12 years ago