About Time: How Temporal Construal Changes Customer Satisfaction
Time works wonders–it’s a familiar saying that speaks to the fluid nature of an individual’s experiences, and how, as time […]
7 years agoA space to explore, share and shape the issues facing social and behavioral scientists
Time works wonders–it’s a familiar saying that speaks to the fluid nature of an individual’s experiences, and how, as time […]
7 years agoCathy A. Enz of the Cornell University School of Hotel Administration published “Strategies for the Implementation of Service Innovations” on […]
11 years agoSongshan Huang, University of South Australia, Cathy H. C. Hsu and Andrew Chan, The Hong Kong Polytechnic University, published “Tour Guide Performance […]
11 years ago“The Role and Effect of Job Satisfaction and Empowerment On Customers’ Perception of Service Quality: a Study in the Restaurant […]
12 years ago“The Role and Effect of Job Satisfaction and Empowerment on Customers’ Perception of Service Quality,” by Gabriel Gazzoli of Cesar Ritz Colleges, […]
12 years ago“Doing Good And Doing Better Despite Negative Information? The Role Of Corporate Social Responsibility In Consumer Resistance To Negative Information” […]
12 years agoDr. Andreas B. Eisingerich, Imperial College Business School, Imperial College London, takes a moment today to provide some background for […]
12 years ago