restaurant service recovery Archives - Social Science Space

restaurant service recovery

A Look at the Relationship between Service Failures, Guest Satisfaction, and Repeat-Patronage Intentions of Casual Dining Guests

Alex Susskind, Cornell University, and Anthony Viccari, Syracuse University, published “A Look at the Relationship between Service Failures, Guest Satisfaction, and […]

11 years ago

505

Latest

Europe’s Research Universities Call for Harnessing Breadth of Social Science and Humanities

11 hours ago

84

Kathryn Paige Harden on Genetics and Educational Attainment

2 days ago

172

Women in Social and Behavioral Science Wikipedia Edit-a-thon Set for International Women’s Day

2 days ago

157

Organizational Behavior Scholar Sarah Soule Named Next CASBS Director

2 days ago

149

Black and white photo of man from circa 1900 speaking into giant megaphone on a stick

Communicating Findings Should be Included in Research Funding

3 days ago

239

Business and Management INK

A Quick Examination of Existing Academic Impact Metrics and Concerns in Business Education

3 days ago

310

Line graph demonstrating the relationship between CVC/alliance activity and product recall likelihood under different levels of market turbulence. Green and blue lines on solid black background.

Business and Management INK

Stuck-in-the-Middle Venturing Strategies Can Hurt You and Your Customers

6 days ago

467

Opening cover slide for Politics, Violene and Memory: New Insights on the Holocaust from Social Science talk

Watch the Talk: Insights on the Holocaust from Social Science

1 week ago

575

Volume Examines the New Social Science of the Holocaust

1 week ago

645

ASA_logo

American Sociological Association Statement, Guidebook Back Teaching about Race and Racism

1 week ago

1019

Strings of data in green on computer screen

Higher Education Reform

AI-Generated Texts’ Implications for Academic Writing

2 weeks ago

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