Social Science Space

Figuring out how to do service research with a very special population – but one we will all be part of eventually — was a challenge met by the creators of Trajectory Touchpoint Technique.

Time works wonders–it’s a familiar saying that speaks to the fluid nature of an individual’s experiences, and how, as time […]

In an increasingly networked society where customers can interact easily with other customers and firms through social networks and other […]