A space to explore, share and shape the issues facing social and behavioral scientists
Today, customers and employees need a broader form of “readiness” to successfully face fundamentally altered capability and motivational demands. Enter ‘actor ecosystem readiness.’
[We’re pleased to welcome Kenny Basso of IMED Business School. Kenny recently published an article in Journal of Service Research, […]
Company executives believe they know the value of their product or service they provide, but the true judge of value […]
Mikolaj Piskorski: A Social Strategy: How We Profit from Social Media. Princeton, NJ: Princeton University Press, 2014. 275 pp. $29.95, […]
Large corporations have long been the focus of corporate social responsibility (CSR) studies. Such studies seem to support the separation […]
We’re pleased to welcome Dr. Gabriele Pizzi of the University of Bologna. Dr. Pizzi recently collaborated with Gian Luca Marzocchi, […]
Republished with permission. The original post was published on the Center for Services Leadership blog. *** Interview with Laurel Anderson […]
From general stores to department stores and superstores, retailing has undergone significant changes in the past two centuries. In their […]
[We’re pleased to welcome Lena Steinhoff of the University of Paderborn in Germany. Dr. Steinhoff recently collaborated with Andreas Eggert […]
Looking for holiday gift ideas or just a good read to relax with over the long weekend? We’ve provided you […]
We are delighted to congratulate Seigyoung Auh, winner of Journal of Service Research‘s Best Reviewer Award! Dr. Auh, kindly provided […]
Journal of Service Research is now accepting research for the upcoming special section entitled “Health Service Research: A Multidisciplinary Perspective,” […]
