A space to explore, share and shape the issues facing social and behavioral scientists
How can service providers serve both customers’ security and their need for autonomy? In a study of the nursing homes, the authors tackle that question.
The enterprise had experienced governance issues in some territories and efforts to roll out a global ethical conduct program proved less effective in certain parts of the world than in others. This could not just be ascribed to local execution or lack thereof, so I became intrigued to understand and explain this.
The study shows that transformative service systems have to transcend the narrow confines of markets and seamless resource integration to embrace a dialectic of justice and agape that is marked by unintended consequences, conflicts, and compromises.
The article “Different Strokes for Different Folks: The Roles of Religion and Tradition for Transgenerational Entrepreneurship in Family Businesses”, recently […]
Nearly 30 years after the establishment of relational coordination theory, the empirical evidence supporting its use has not yet been synthesized, despite frequently being cited in the literature
The abstract to the paper, “An Integrative Definition and Framework to Study Gossip” appearing in the journal Group & Organization Management states, “The omnipresence of workplace gossip makes understanding gossip processes imperative to understand social life in organizations.”
“In wide entrepreneurship education,” write Yvette Baggen, Thomas Lans and Judith Gulikers in their essay below, “the messy, uncertain and iterative entrepreneurial process of value creation is key.” If it’s messy and uncertain, a little help on finding good next steps for the educator to take is welcome.
Today we bring you the story behind A very short, fairly interesting and reasonably cheap book about management theory, a new book by Todd Bridgman and Stephen Cummins
Students often are enthused about innovations being developed in the world and the potential impact of creative, productive ideas, but when it comes time to roll up their sleeves they often don’t know what to do.
Have you ever taken a look at some new research and felt — or perhaps known — that the researchers […]
Ethics, goes one line of reasoning, are great for those who can afford them. It’s a cynical view, to be sure, but what effect does the economic terrain affect ethical orientation?
Figuring out how to do service research with a very special population – but one we will all be part of eventually — was a challenge met by the creators of Trajectory Touchpoint Technique.
