Business and Management INK 2023

‘Let Freedom Ring’: The Jan. 6 Insurrection and Leadership as an Acoustic Art
Business and Management INK
August 23, 2023

‘Let Freedom Ring’: The Jan. 6 Insurrection and Leadership as an Acoustic Art

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Community Advisory Boards: Enhancing Cultural Competency and Efficacy
Business and Management INK
August 21, 2023

Community Advisory Boards: Enhancing Cultural Competency and Efficacy

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State Aid in the EU’s Semi-Periphery after the Financial Crisis – Has it Helped Competitiveness?
Business and Management INK
August 18, 2023

State Aid in the EU’s Semi-Periphery after the Financial Crisis – Has it Helped Competitiveness?

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Aiming for Gender Diversity Beyond the Binary
Business and Management INK
August 16, 2023

Aiming for Gender Diversity Beyond the Binary

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Employers’ Engagement with Employment Services in Australia

Employers’ Engagement with Employment Services in Australia

This article presents insights into what compels employers to engage with employment services and the providers who connect them to unemployed candidates.

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The Power of Historical Literature Reviews in Project Management Research    

The Power of Historical Literature Reviews in Project Management Research    

Most project management scholars find literature reviews important. However, the success rate of publishing such papers is disappointingly low, as it can be challenging to establish a solid contribution in this type of research. We want to demonstrate how the power of a historical literature review may solve this problem and how it enabled us to publish two review articles based on the same stock of articles.

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Treating Corporate Social Responsibility as a Management Idea

Treating Corporate Social Responsibility as a Management Idea

In about 2010, the author started to notice that many companies, particularly in the United Kingdom but also beyond, describe their corporate social responsibility (CSR) engagement in terms of marketplace, workforce, community, and environment.

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Consumer Acculturation within Cities as Sites of Consumption and Intercultural Interactions

Consumer Acculturation within Cities as Sites of Consumption and Intercultural Interactions

The author and his team’s findings showed that in a context in which the domination of anti-immigration and xenophobic discourses sharply divides the notions of the home (e.g. Iran) and the host (e.g. Germany) countries, the city can function as a bridge for immigrants to develop a sense of belonging to the hosting society.

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Diverse Teams: When Differences Make a Difference

Diverse Teams: When Differences Make a Difference

This study extends our current understanding of team diversity and offers practical insights into managing diverse teams. It’s not just about differences, but also about how they are communicatively framed.

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Conscious Empathic AI in Service

Conscious Empathic AI in Service

Empathic consciousness in AI opens new horizons in service that puts the relationship between the machines and the humans in exciting and uncharted territories.

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Raffaella Sadun on Effective Management

Raffaella Sadun on Effective Management

While it seems intuitively obvious that good management is important to the success of an organization, perhaps that obvious point needs some evidence given how so many institutions seem to muddle through regardless. Enter Raffaela Sadun, the Charles E. Wilson Professor of Business Administration at Harvard Business School …

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Customer Incivility: A Call for Constructive Resistance

Customer Incivility: A Call for Constructive Resistance

Conventional wisdom suggests that frontline employees should appease uncivil customers to resolve the unpleasant situation as quickly as possible and minimize the distraction and associated damage. However, this approach has not been effective in reducing or stopping customer incivility.

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