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Good Governance, Strong Trust: Building Community Among an Australian City Rebuilding Project
Business and Management INK
February 8, 2024

Good Governance, Strong Trust: Building Community Among an Australian City Rebuilding Project

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A Black History Addendum to the American Music Industry
Insights
February 6, 2024

A Black History Addendum to the American Music Industry

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Organizational Learning in Remote Teams: Harnessing the Power of Games for Meaningful Online Exchanges
Business and Management INK
February 2, 2024

Organizational Learning in Remote Teams: Harnessing the Power of Games for Meaningful Online Exchanges

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SSRC Links with U.S. Treasury on Evaluation Projects
Announcements
February 1, 2024

SSRC Links with U.S. Treasury on Evaluation Projects

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The Use of Bad Data Reveals a Need for Retraction in Governmental Data Bases

The Use of Bad Data Reveals a Need for Retraction in Governmental Data Bases

Retractions are generally framed as a negative: as science not working properly, as an embarrassment for the institutions involved, or as a flaw in the peer review process. They can be all those things. But they can also be part of a story of science working the right way: finding and correcting errors, and publicly acknowledging when information turns out to be incorrect.

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Tejendra Pherali on Education and Conflict

Tejendra Pherali on Education and Conflict

Tejendra Pherali, a professor of education, conflict and peace at University College London, researches the intersection of education and conflict around the world.

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Environmental and Social Sustainability Methods in Online and In-Person Shopping

Environmental and Social Sustainability Methods in Online and In-Person Shopping

Service firms are increasingly trying to make their offers more sustainable, but does the same solution work the same way both online and offline? And does it matter if the focus is on environmental or social sustainability?

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Using Forensic Anthropology to Identify the Unknown Dead

Using Forensic Anthropology to Identify the Unknown Dead

Anthropology is the holistic study of human culture, environment and biology across time and space. Biological anthropology focuses on the physiological aspects of people and our nonhuman primate relatives. Forensic anthropology is a further subspecialty that analyzes skeletal remains of the recently deceased within a legal setting.

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Revitalizing Entrepreneurship to Benefit Low-Income Communities

Revitalizing Entrepreneurship to Benefit Low-Income Communities

While entrepreneurship scholarship increasingly illustrates the limits of an individualized approach in commercial businesses, this thinking has not yet filtered through to how we strategize entrepreneurship in low income-areas.

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Connecting Legislators and Researchers, Leads to Policies Based on Scientific Evidence

Connecting Legislators and Researchers, Leads to Policies Based on Scientific Evidence

The author’s team is developing ways to connect policymakers with university-based researchers – and studying what happens when these academics become the trusted sources, rather than those with special interests who stand to gain financially from various initiatives.

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The Key to Dismantling Oppressive Global Systems

The Key to Dismantling Oppressive Global Systems

In this article, Nazarina Jamil, Maria Humphries-Kil, and Kahurangi Dey explore Paulo Freire’s call for responsibility for those who are marginalized and his Pedagogy of Hope to encourage action and inspiration around the dismantling of oppressive global systems.

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Using Affective Displays to Predict Customer Satisfaction

Using Affective Displays to Predict Customer Satisfaction

In this article, Shelly Ashtar reflects on her longstanding interest in service-related work and how it connects to her research interest in customer satisfaction. Ashtar explores this topic with collaborators Galit B. Yom-Tov, Anat Rafaeli and Jochen Wirtz in “Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction,” in the Journal of Service Research.

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