Business & Management INK

Business and Management INK puts the spotlight on cutting-edge insights published by SAGE, whether in our extensive books  program, our more than 100 management and business journals, our SAGE Videos or SAGE Business Cases, as well as other important pieces from the academic business and management arena — by the academics or practitioner authors themselves. Link to us, or if you’re an author or researcher in the SAGE Publishing community, suggest your article, book, case study, video or insights for inclusion by sending an email to Business and Management INK.


Empty shopfront window with red SALE decal.

Sales Promotions and Restrictions: Customers Want the Bad News First

Sales promotions usually list the discount before the restriction. But is this “good news then bad news” structure really the best practice?

black hole of numbers

How Digital Information Transforms
Project Delivery Models

As the computational devices used in all aspects of project delivery are becoming progressively smaller and cheaper, digital information is changing what projects deliver, with information becoming itself a deliverable.

Project Management Institute logo

About the PMJ Practitioner Insights Series

PMJ Practitioner Insights is a series of short, empirically relevant articles that disseminate research findings to project practitioners and also […]


Agile, Traditional, and Hybrid Approaches to Project Success: Is Hybrid a Poor Second Choice?

The authors found that hybrid approaches deliver similar results to traditional or agile approaches on schedule, budget, and scope delivery, and the hybrid approach outperforms traditional approaches on client satisfaction.

A hijabi factory worker assembles parts at a workstation.

Why is it So Hard to Address Racism and Islamophobia in France?

In France, organizations wishing to combat racism and Islamophobia must do so within a challenging “colorblind” context.

View of tracks from front of speeding train

Medium and Short-term Recommendations to Move Forward on Measuring Social Impact

In the concluding article from their measuring impact in the business field series, Usha Haley and Andrew Jack ask: Who does this system of research benefit, and how do we throw a wider net?

Waves reverberate around image of planet Earth

Business Education and Impact: Efforts to Turn the Tide

A number of data points suggest that business education has a ways to go before it really steps up addressing social impact and not just literature impact. But there are also a number of data points suggesting it is increasingly supporting efforts to redress that lag.

Chart that demonstrates silence as a semiotic mode.

The Positive Aspects of Silence in Team Meetings

Authors Miikka J. Lehtonen and Valérie M. Saintot argue that we need more refined methodological approaches for studying silence

A remote worker videochats on his laptop.

Did Customer-Salesperson Interactions Change During COVID?

During the pandemic, sales manager Claire Cardy noticed that the dynamics of customer-salesperson interactions had somehow changed. Cardy decided to explore what was happening and why.

Glass office block with venetian blinds closed for all offices except two in the center

Some Opportunities for Future Business and Management Research: Employee Health and Well-Being

Research is needed to evaluate systematically how effective the training and recruiting of managers with high levels of social and interpersonal skills are in terms of positively enhancing bottom-line indicators

A woman at a laptop, appearing stressed.

Measuring Multidimensional Precarious Employment of Women: A View From Spain

Inés P Murillo-Huertas, Raúl Ramos, Hipólito Simón, and Raquel Simón-Albert reflect on their paper, “Is multidimensional precarious employment higher for women?” recently published in the Journal of Industrial Relations.

Snail on a ruller

Why Don’t Business Schools Publish More Impactful Research?

Two experts at Altmetric ask why have business schools not been publishing more impactful research? Are the most prominent, cited, and viral voices that publish in areas of business and economics employed outside of business schools?

Stylized stick figures lifting blocks that range from poor to great

A Decades-Long Journey of Marketing and Public Policy Research to Support the Greater Good

Now more than ever, writes Maura Scott, as business professors, we must generate and disseminate knowledge that can help inform and promote business, as well as society’s greater good.

Four employees fist bump over workspace.

Positive Management Practices as Cornerstone for a Sustainable Transformation

Martin Becker discusses how positive management practices can improve employee well-being and attract talent in highly competitive labor markets.

Graduating students shift their tassels.

Business Schools are Ignoring Students’ Changing Aspirations. They Must Focus on Management as a Calling

Andrew Hoffman writes that business schools are slow to respond to students’ changing ideals, sticking to a heavy emphasis on 50-year-old notions of shareholder primacy and a “greed is good” mentality. He proposes a different business school model that emphasizes management as a calling.

Stack of journals with spines facing outwards

How Might Societal Impact be Recognized within an FT Top 50 Journal?

From a journal editor’s perspective, top journals play a central role in recognizing societal impact of research.


A Quick Examination of Existing Academic Impact Metrics and Concerns in Business Education

A new white paper from SAGE Business examines existing bibliometrics and institutional reward structures at play within business schools. We aim to move the dial toward ways in which societal impact could become central to the assessment of business and management research.

Line graph demonstrating the relationship between CVC/alliance activity and product recall likelihood under different levels of market turbulence. Green and blue lines on solid black background.

Stuck-in-the-Middle Venturing Strategies Can Hurt You and Your Customers

Simon Hensellek of the Technical University of Dortmund discusses “Beneficial, Harmful, or Both? Effects of Corporate Venture Capital and Alliance Activity on Product Recalls,” which he, David Bendig, and Julian Schulte published in Entrepreneurship, Theory and Practice.

Wooden boardwalk runs into foggy distance

Rethinking Organizational Crisis Management: How Financial Insecurity Inhibits Ethical Leadership

In a new paper, the authors write that financial insecurity triggers anxiety in supervisors, which inhibits their demonstration of ethical leadership.



A Personal Reflection on Strategic Organization — the Journal (and Field) That Almost Wasn’t

Joel Baum at the University of Toronto discusses the origin story of the journal Strategic Organization in his paper, “Constructing Strategic Organization – A field whose time has come,” published in … Strategic Organization.

words on blocks show 'bad' side being turned to 'good'

From Crisis to Change: Why Bad News Can Be Good News

Can bad news about companies be good news for them? How should companies turn crisis management to change management?

Stylized drawing of graduate surrounded by business tools

Responsible Business Education Awards Seek to Honor Business Impacts

The Financial Times is inviting business school students and faculty members to enter 2023 Responsible Business Education Awards. Those interested may enter until October 28.


Social Inequality Examined Via Soda Consumption Among Youth

P. Christopher Palmedo, a clinical professor of community health and social sciences at the City University of New York, discusses “Exploring Countermarketing Messages to Reduce Youth Sugar-Sweetened Beverage Consumption in The Bronx, NY,” which he, Samantha Flores, Kalya Castillo, Moria Byrne-Zaaloff and Kelly Moltzen saw published in Social Marketing Quarterly.

Justin Trudeau in 2021, flanked by Canadian flags

Exploring the Impact of Character on Crisis Leadership

Character has played a starring role in ancient myths and modern movies alike because it is the foundation of legendary leadership. Unfortunately, legendary leadership in the real world frequently fails the test of time.

Four hands grasping each other's wrists in sign of unity and strength

How African Ubuntu Might Help Decolonize Research

The author and her colleagues identified four practical ways that a complementary use of ubuntu can positively shape how research is done.

Sign in window that reads 'refugees welcome'

Examining the Nexus of CSR Reporting and the Global Refugee Crisis

Professors Kate Cooper and Rong Wang discuss their research on corporate social responsibility (CSR) and answer questions on their paper, “From Reactionary to Revelatory: CSR Reporting in Response to the Global Refugee Crisis,” published in Business & Society.


Consumer Experiences and DIY Service Failures

When people experience failure during a do-it-yourself project, there is tension between frustration with failure (a negative outcome) and learning related to the task (a positive outcome).

Picture of empty chairs around table in company boardroom

Governance Diversity on Boards

Agota Szabo explores the notion of “good governance” in boardrooms and discusses the paper, “In the Boardroom: How Do Cognitive Frames Shape American and Dutch Hospitals’ Responses to the Pressure of Adopting Governance Best Practices?” she and Riku Ruotsalainen wrote in the ‘Journal of Management Inquiry.’


Ignorance of History is Not Strength

Simon F. Oliai discusses the rise of populism as reflected in his review of David Owen’s book ‘The Road to Perdition.’

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Exploring Organizational Identities of The Episcopal Church

Authors Matthew L. Sheep, Alexandra Rheinhardt, Elaine C. Hollensbe, and Glen E. Kreiner discuss research on organizational identity following a watershed event in the Episcopal Church.


How to Mobilize Narratives in Megaprojects?

Promoters and protesters attempt to shape megaproject narratives according to their vested interests. Success of the project then often depends on which of these become the dominant narrative.


When a Crisis Hits: Be Resilient and a Catalyst for Positive Change

Positive resilience — the ability to overcome challenges without taking unfair advantage of others — is a key trait that should be present in an organization’s response to a crisis.


Decent Gig Work in Sub-Saharan Africa?

Desmond T. Ayentimi, a senior lecturer of management at the Tasmanian School of Business and Economics, University of Tasmania, reflects on his most recent paper, “Decent Gig Work in sub-Saharan Africa.”


Qualitative in Every Sense of the Word

Matthew CB Lyle recounts the journey behind his co-authored qualitative methods paper and the uphill trek it represented because, as he puts, ‘I didn’t know anything when I started.’

Black and white staged picture of two boxers in fighting stance with fists extended and referee in background.

Reflecting on the ‘Curated Debate’ Over Using ‘Templates’ in Qualitative Research

One of the currently raging issues in the management field has to do with the use of “templates” in qualitative research.

Cartoon of man blowing whistle with numerous knives at his back

The Emotional Toll of Whistleblowing on Family Identity

Brian Richardson, an associate professor at the University of North Texas and specialist in crisis communication and whistleblowing research, discusses the impacts of whistleblowing on familial relationships and answers questions about his paper “Death Threats don’t Just Affect You, They Affect Your Family”: Investigating the Impact of Whistleblowing on Family Identity


Destructive Leadership and Interdisciplinary Research: Amusing or Bemusing?

Jeremy Mackey, an associate professor of management at Auburn University, discusses the importance of interdisciplinary research and answers questions about the paper, “Musing about Interdisciplinary Research: Is Interdisciplinary Research Amusing or Bemusing?”

Drawing of worker at home on laptop with cat seeking attention and phone buzzing

Understanding the Needs of New Hires in a Post-COVID World of the Virtual Workplace

The authors found the unique conditions of working during the pandemic created a natural portal into understanding remote work habits.

H1B visa

A Reflection of ‘Managing Diverse Workforce: How to Safeguard Skilled Migrants’ Self-Efficacy and Commitment’

To maximize skilled migrants’ contributions to the professional society of the host economy, Leila Afshari writes, there is a need for mutual understanding of their potentials and the career options available for them in the society.


The Gender Banter: Implications of Not Practicing What We Preach

“When you educate a man, you educate a person, but when you educate a woman, you educate an entire generation.” The same applies to empowering women to find their footing in organized employment.


Doing Decolonizing 

Business schools and universities across the world are being swept up by a diversified array of decolonizing movements in response […]


How Do Amazingly Effective Teams Emerge?

What if we were able to predict which teams are capable of amazing levels of effectiveness even before they’ve had enough time to generate measurable performance? 


Exploring Myths about Casual Employment

Writing from Australia, which has one of the highest rates of casual employment in the world, the authors look at how employers’ quest for flexibility harms the so-called ‘casual’ workforce.


What Do We Know About Entrepreneurship and Peace? And What Do We Need to Find Out?

As violent conflicts become both more pervasive and more localized, a better understanding of how entrepreneurship and peace interact in conflict zones will prove most useful.


Rethinking Cross-Cultural Training: ‘Maybe It’s Culture and Maybe It Isn’t’?

Training to help multicultural teams to mesh and feel comfortable together is reckoned a good thing – unless its done in an overly simplistic manner.

workers cluster around screen at end of table

Pathways to Foster Employee Engagement Towards Sustainability

How can organizations get their members to engage in sustainability practices? The authors outlines several mechanisms.


Boost Member Engagement and Strengthen Your Organization’s Identity with Organizational Hashtags

How might social media strengthen organizational bonds? Stephanie Dailey takes a look at hashtags can foster member identification.


Advancing the Study of ‘Time’ in Job Crafting

Hannah Weisman writes how her team’s paper acknowledges the important role that “time” may play in shaping employees’ engagement in job crafting and job crafting outcomes.

Graphic connecting faces in social network

Evaluating Team Interdependence from the Perspective of Networks

Recognizing the central role of interdependence as a key factor defining teams and team processes, these researchers decided to study the subject.

Drawing of caregiver and elderly woman

Being Available Around the Clock: Giving Voice to Romanian Live-In Caregivers in Austria

The authors saw the need for action to give Romanian live-in caregivers in Austria a voice by studying their experiences from a psychological perspective.

Aerial view of Hundreds of rescue workers surrounding collapsed concrete building on Rana Plaza

After Rana Plaza: Scholars Study Exploitive Labor Regimes in Bangladesh

Worker exploitation in garment supply chain factories is not just about sweatshops, note the authors of “After Rana Plaza: Governing Exploitative Workplace Labour Regimes in Bangladeshi Garment Export Factories” which appeared in the Journal of Industrial Relations.

Man in chair yelling into two megaphone with text ovrlay of 'an open minded attentive demeanor while in conversation with an employee'

‘Boss, Are You Still Listening?’

Effective communication is a foundational leadership skill, yet it feels like a lost art in this era of distractions.


Emancipating Women 

In this post, Holly Slay Ferraro, an associate professor in the Villanova School of Business and Academic Director for DEI […]

At dusk, pier on lake leads off to abrupt end

A Time and Space for Climate Change in Business and Society Research

Most academic research on climate change at the nexus of business and society supports a view that the best agenda is enlightened business-as-usual. The authors suggest real progress needs to account for the flow of time and primacy of place.

Outlines of various human figures in different genders and colors

What Does Inclusion Actually Mean?

What does it actually mean for an organization to be inclusive? The authors of this post offer suggestions and context for organizations trying to answer that question.


(Macro)Marketing for Sustainability and Society with Mark Peterson: Watch the Teaching Business for People and Planet Webinar

“There is also a dimension of intergenerational justice, making these decisions [sustainable business practices], so that our generation is not […]

Woman seated at table at casual business meeting

How We Talk About Entrepreneurship Inhibits Women’s Entrepreneurship

Society, the authors, find, suppresses women’s entrepreneurship just by the way it talks about entrepreneurs.

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Funking Up the Domain: How Outliers Skew Entrepreneurship Theory and Practice

We know that one outlier has the potential to influence the size and direction of effects, the significance of hypothesized relationships, and significantly alter the results of published works, but what happens when there are dozens of outliers in a sample?


Followership is (FINALLY) Equally Important

The authors write that their research demonstrates followership as the often-missing piece in the leadership puzzle.

Engineering students in discussion over design work

Engineering an Entrepreneurial Mindset

Today we look at how engineering education can guide students to developing an entrepreneurial mindset most effectively, as discussed in […]


Four Types of Strategic Networks and How They Benefit the Innovation Performance of Energy Firms

In this post, co-authors Fabian Reck and Alexander Fliaster, both at the University of Bamberg, reflect on their research paper, […]


Digital Transformation Needs Organizational Talent and Leadership Skills to Be Successful

Who drives digital change – the people of the technology? Katharina Gilli explains how her co-authors worked to address that question.


The Invisible Challenges ‘Foreign’ Authors Must Face

‘Scholars from the periphery’ often pay a price — unintentional but no less real — for their geography. In this […]


Making the Invisible Visible

Despite their pertinence for academia, the authors found little methodological guidance on one of ‘The’ key and most time-intensive steps in meta-analytic research projects – Coding.


Metaverse – Together Alone?

How virtual reality platforms respond, and how they protect users and their data, that will ensure the metaverse is a force for good, not the opening of a door to a malevolent underworld.

Woman with computer screen images covering her

The Two Faces of Technology—What’s Behind the Love/Hate Relationship?

Technology is here to stay, and the authors argue that now is a crucial time for understanding what is really going on “under the hood” of technology.


Co-Creation With Our Reviewers

For all sorts of reasons, our article “A Design Thinking Approach to Teaching Sustainability” should not have been written. This […]

Mass of paper chains in a pile

Paper Is No Longer A Thing, But We Have Failed to Notice

The current convention that envisions the manuscript as a self-contained universe produces a range of negative consequences extending beyond papers’ obscene length: many scholars seem to cite papers based on their abstracts or even title alone; reviewing literature takes lots of time; noncore research communities are badly served; new requirements on research transparency and openness are difficult to meet; and, finally, our papers are not particularly enjoyable to read.

Empty seats surrounding large meeting table in wood-paneled room

Do Business Decisions Differ When Racial Minorities Make the Decisions in the Boardroom?

The answer may seem obvious, yet empirical evidence is often mixed as to whether the racial composition of a firm’s board of directors influences corporate decisions.

Bounce Back Loan landing page from the British Business bank

Saving Private Business – The UK Bounce Back Loan

Authors Marc Cowling, Paul Nightingale, Nick Wilson, and Marek Kacer find “everything researched and written about COVID-19 in whatever context […]

Drawing of a businessman with arms raised against backdrop of world map

The More Enthusiastic, the Better? Lessons from Crowdfunding

Surely an entrepreneur’s pitch should be enthusiastic and passionate, right? Well, the authors’ research finds that there are instances where unbridled enthusiasm, especially without accompanying expertise, turns off funders.


Don’t Let Your Gender Impede Efforts to Gain Credibility in Negotiations

The research is clear:  the more credible the messenger, the more credible the message. Nowhere is this more important than […]


An Unabridged View of Digital in the Built Environment

While the built environment is an important sector globally, it is notoriously one of two sectors with low digitization.

Grid showing the chief, clan, custodian, consortium model modes of governance for enterprise blockchains

The Boon and Bane of Blockchain

Successful blockchain managers have a thorough understanding of the network structures for which blockchains are used, choose the appropriate governance mode, and adapt it dynamically to changes in the network structure.


Preparing the Next Generation of Graduates Using Interdisciplinary Team-Based Learning 

Professional bodies and industry leaders often suggest there’s a mismatch between the theoretical knowledge students acquire at university and the […]

Comparing Felt Responsibility for Ethical Purchasing in Professional and Personal Roles

Comparing Felt Responsibility for Ethical Purchasing in Professional and Personal Roles

Liz Cooper explains the motivation behind the paper she co-wrote with Ben Marder, “Role morality discrepancy and ethical purchasing: exploring […]

Two American Revolutionary War generals and a younger officer holding a map survey terrain

Looking Inside Military Generals’ Charisma: The Workings of Top-Leaders’ Squires

There is a third type of actor in the leader-follower power construct, suggests Michael Sang.

The sign in front of the Hope Resource Center on a grassy setting

Sourcing Organizational Authority at Shadowed Organizations

the authors set out to answer the question, “How are sources of organizational authority made present in the context of a crisis pregnancy center?”


Sensing: The Elephant in the Room of Management Learning

“Sensing,” the authors have written, “is indispensable for constructing knowledge and should be employed on par with the intellect, particularly in today’s complex and uncertain context. Yet, we have observed learners’ reluctance to engage with sensing and attempted to understand the reasons for it.”

Graphic shows loop of arts-based approach to photo elicitation through framing, audience, doing and power

What You See is Not What You Get: Photo-Elicitation’s Missing Arts-based Elements

The authors provide a conceptualization of photo-elicitation as an (experiential) learning and teaching tool which shows the interaction between photo-elicitation’s arts-based elements and relevant learning processes and outcomes.

sad face selected in checklist

The Perils of Measuring Performance, Inside and Outside Academia

Quantification can reformulate something as complex and multidimensional as teaching into a one-dimensional score. And such a score gives the possessor a sense of control and understanding. But, given the implications of quantification, this is an illusion.


Time for Management Researchers to Tackle Tipping

As take-out and delivery via apps quickly became the norm during the pandemic, the author noticed seeing many more prompts to tip and intensifying rhetoric around tipping in some media outlets. This uptick surfaced many important policy and research questions the author wanted to draw attention to.

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Woman looking over top of book with anger in her eyes

Negative Emotions Feed into Crisis Responses But Do Not Impact All Managers Equally

This study furthers our understanding that threat-driven perception of crisis is not univocal since some top managers can show steady and cold-headed decision-making trajectory even when they feel that crisis is threatening the survival of their business.


Does Your Data Suffer from Common Method Variance?

In this post, authors Brian K. Miller and Marcia J. Simmering reflect on their recent research article, Attitude Toward the […]

Children in Ghana playing game with one wearing a blindfold

Listening to Individual, Social, and Cultural Signals Can Lead to a Novel and Successful Business

Immanent sensemaking highlights the everyday practices through which entrepreneurs interact with, interpret, and account for their experience of reality.

Chalkboard with word 'stakeholder' written on it

A Comprehensive Literature Review on Stakeholder Engagement

Stakeholder engagement has become a popular term in management literature and practice. Here, the authors offer an inclusive stakeholder engagement definition and provide a guide to organize the research.  

Two illuminated question marks in a pile of unlit ones

Bill Edgar on Core Competences and the Importance of Long-Form Presentation

The first SAGE Open Long Form monograph, “Corporate Core Competencies’ Essence, Contexts, Discovery, and Future: A Call to Action for Executives and Researchers,” has now been released. It discusses how even though researchers and managers value and even extol the importance of core competencies, they often present “a sprawling, even fragmented picture of core competencies’ essence and contribution.”

Per Skalen and Johanna Gummerus

Listening to the Lessons of the Swedish Music Market

The quick pace of change and the establishment of new industry actors inspired the authors to ask: what is driving service innovation and digitalization in the Swedish music market and how can we understand service in this context?

Rows and rows of mirros serving the Ivanpah solar project in the desert

A Reflection: Vanguard Projects as Intermediation Spaces in Sustainability Transitions

The climate crisis cannot be divorced from the study of projects. New scholars should embrace this cross-disciplinary way of thinking, especially as shifting policies have impacted project conceptualization.

elevated boardwalk wends around side of Wugong Mountain

How Organizations Can Help Employees Adapt to Big and Frequent Changes

The full weight of things like financial meltdowns and deadly pandemics, write Lu Chen and Kaixuan Tang, “fall on individuals like a mountain.” How does that play out at work or in other organizations where these individuals are active?


An Invisible Bias with Real Implications for Women Leaders

The underrepresentation of women in senior leadership positions across all sectors is clearly not a pipeline issue. Research points to bias as one reason they aren’t getting ahead.

Speedometer-type dial for reputation ranging from bad to excellent

Addressing Reputation’s Reputation in Management Research

Reputation’s own reputation in management research meant that proselytizing the benefits of reputation’s wider use would fall flat if we did not also provide pragmatic ways to address some of its current shortcomings.

the letters E M M done as a logo

You, Me, and EMM

It isn’t immediately obvious why inclusion of a moderator’s cause should make much difference in a model. Only when one does the path analytic math does one see that the obvious approach to testing these models doesn’t work.

Medieval illustration of men harvesting wheat with reaping-hooks

From Speculation to Substantiation: Is Job Satisfaction Changing?

In this article, authors Mindy Shoss, an associate professor of psychology in the industrial/organizational psychology program at the University of […]


Entrepreneurs: Everybody Needs Somebody

Authors Aviel Cogan, Tobias Pret, and Melissa Cardon reflect on their recent article “Everyday social support processes: Household members’ instrumental […]

Homepage screenshot of the Macromarketing Pedagogy Place website

Hacking a University Class and Bringing a Macro-Sustainability Perspective

Author Stefanie Beninger discusses the perspective of sustainability within university settings and the pros of having macro-sustainability efforts throughout

Woman holding head up while staring at laptop screen

Where Do Our Eyes Go During All Those Video Meetings?

During the dramatic halt to in-person events in 2020, the use of video call software skyrocketed, transforming Zoom into a […]


Linking SME International Marketing Agility to New Technology Adoption

Olimpia C. Racela and Amonrat Thoumrungroje reflect on their paper, “Linking SME international marketing agility to new technology adoption,” published […]

Elderly person and caregiver

Vital Service Captivity: Coping Strategies and Identity Negotiation

This research examines how the elderly are enduring those vital service captivity situations by giving voice to them, their families, and also to nursing home staff.

Shopkeeper at small stall in Yemen serves female shopper

How Has COVID-19 Affected Small and Medium Enterprises?

The authors saw a need to summarize and synthesize a broad swath of literature on how exogenous crises including but not limited to COVID-19 impact upon business and society.

Sugar-cube figure on sugar cube stairs about to jump into steaming coffee

Paradoxical Leadership + Toxic Leaders = Paratoxical Leadership

When employees are given conflicting demands, the resulting dilemma leaved them damned if they do, and doomed if they don’t.

One blue cable in strand of white cables being wound

Post-Merger Integration: It’s All About Positive Emotions, Isn’t It?

The alignment of systems, processes and structures all pose challenges in a merger, but these seem small in comparison to the integration of people.

Graphic showing design thinking, critical thinking, education and augmentation theory attributes

Stop Trying to Turn Marketers into Design Thinkers

Facilitating collaboration of marketing and design should involve teaching both disciplines about the others’ ways of thinking and not just the others’ skills or techniques.


Improvising Amidst Instability: A Balanced Handling of Paradoxical Tensions

It is fundamental to understand what happens during a process of improvisation and how organizational agents can better manage such processes.


What is Always Passing Us by But Also Missing in Hierarchy Research? Time

The most influential theory about informal hierarchies is built on the assumption that informal hierarchies don’t change. However, these authors’ work shows that informal hierarchies do change at predictable times.

men in orange vests in informal workyard

Understanding Internationalisation of Informal African Firms Through A Network Perspective

The work of Christopher Boafo, Richard Afriyie Owusu and Karine Guiderdoni-Jourdain offers an understanding of the internationalization of informal smaller firms in two major enterprise clusters in a sub-Saharan African economy through a network perspective.

Boarded-up restaurant seen from street

Organized Crime and Its Effect on New Businesses

The authors wanted to understand how new businesses in particular might be influenced by prevalent organized crime because they are among the smallest and most fragile organizations.

Shadows of object show square, circle and triangle

Coping with the Inclusiveness-Efficiency Paradox in Cross-Sector Partnerships

Tension between realizing inclusiveness on the one hand, and efficiency on the other was one that accompanied and puzzled the partnership throughout its time of existence, led the authors to make it the focus of their scholarly attention.

The Financial Times 2022 Responsible Business Education Awards

Research That Shows Impact from the Financial Times Responsible Business Education Awards

The Financial Times recently released a special report on their 2022 Responsible Business Education Awards. With the growing focus on […]

V-shaped flight of geese overfly chairlift

How and When Success Becomes the Fate of Projects

A new paper in the the “Project Management Journal” suggests that knowledge-oriented leadership and valuing people should be promoted as primordial elements and strategic tools to build team cohesion for higher project performance and success.

Paths diverge in woods

Would You Forego Citations for Journal Status?

Presenting evidence from a new analysis of business and management academics, the authors explore how journal status is valued by these academics and the point at which journal status becomes more prized than academic influence.

Food waste thrown out with greenwaste

Competent Partner, Champion of Sustainability–Can Entrepreneurs Play Out Both Cards at the Same Time?

Our research shows that the entrepreneurial firms present themselves as either a competent business partner, much like any knowledge-intensive service firm markets itself, or as champions of sustainable development.


Why Are Marketing Analytics Skills Vital, and How Can Business Schools Teach It?

Yes, there is a body of research and theory on analytics in marketing, and the subject is taught in some institutions. However, there is a lack of coherence

Australasian Reporting Awards logo

Winning the Australasian Reporting Awards: Does It Matter?

In a study published in the Australian Journal of Management, the authors examine whether the Australasian Reporting Awards assessment criteria reliably reflect the observable quality of financial reporting.

Leadership Saves Lives programme materials

Building Perspective-Taking Across Diverse Teams and Organizations

The authors of a new paper in the Journal of Management Inquiry asked how might perspective-taking be developed as a multidimensional cooperative process and problem-solving capability more widely across teams and organizational systems?



Grid showing the chief, clan, custodian, consortium model modes of governance for enterprise blockchains

The Boon and Bane of Blockchain

Successful blockchain managers have a thorough understanding of the network structures for which blockchains are used, choose the appropriate governance mode, and adapt it dynamically to changes in the network structure.


What Led Me to Review ‘Opening Doors on Diversity in Leadership’

Amanda Paul at the Ontario Institute for Studies in Education at the University of Toronto reviewed Opening Doors to Diversity […]

Cube made of blocks falling apart

Pandemic-Related Disruptions and Perceptions: How They Matter for Entrepreneurship

Do potential entrepreneurs see COVID-driven upheaval as an opportunity or as a barrier to fulfill entrepreneurial dreams, and to what extent does this vary among potential entrepreneurs depending on their level of self-efficacy?


COVID-19 One, Responses Many: Did Transcultural Patterns Define Ebbs and Flows?

Delineating the domain of transcultural crisis management, this study by Gita Bajaj of the Institute of Management Technology in Dubai; […]

Monder Ram

ESRC Honors Aston University’s CREME for Outstanding Business Impact

The Centre for Research in Ethnic Minority Entrepreneurship (CRÈME) was recently named the winner of the Outstanding Business and Enterprise Impact Award, from the ESRC Celebrating Impact Prize 2020.

Hands cupped with world in it

What’s Better—Broad or Focused Stakeholder Management?

Not all corporate social responsibility is created equal, especially for firms focused on implementing it and benefiting from their investment. Here, Limin Fu, Dirk M. Boehe, Marc O. Orlitzky discuss their current research into determining what is the right mix of good intentions, stakeholder engagement and competitive advantage.

silhouettes of adults under magnifying glass

Should I Stay or Should I ‘Found’? Insights on Venturing Motives and Venturing Types in the Family Business Context

Are entrepreneurial activities in business-owning families initiated “autonomously” as a bottom-up process by individual family members?

Crisis against blue background

What Happens to Family Firms’ Entrepreneurial Behavior After a Major Crisis?

With the current pandemic creating continuing crises for firms around the planet, Ana M. Moreno-Menéndez, a professor of business organization at the Universidad de Sevilla, Unai Arzubiaga of Universidad del País Vasco, Vanessa Díaz-Moriana of Vanessa Díaz-Moriana and Vanessa Díaz-Moriana, also at the Universidad de Sevilla looked at “The Impact of a Crisis on Family Firms’ Entrepreneurial Orientation: The Role of Organisational Decline and Generational Change,” in the International Small Business Journal.

Debbi Haski Leventhal

Corporate Social Responsibility with Debbie Haski-Leventhal: Watch the Teaching Business for People and Planet Webinar

“What many businesses now understand is that CSR is not a department or role or office or report, but a […]


Transforming How We Teach?

The authors of a new paper in ‘Management Learning’ believe that a reflexive relationship to their identities produces liberating forms of knowledge, which in turn seems to lie at the heart of transforming how they teach.


The Pivotal Role of Educational Leaders in Achieving Racial Equity in Schooling and Education

As a racialized woman raising racialized children, Shezadi Khushal thinks about the impact of racism on identity, mattering and belonging; and on student academic performance and outcomes. For this reason, I have engaged in the scholarship of anti-racist educational leadership.

Helene Ahl and Susan Marlow

A Behind the Scenes Look at an Award-Winning Paper on Entrepreneurship

What goes into making an exceptional academic article? In this interview, the editor-in-chief and an associate editor of the journal Human Relations ask that of Helene Ahl and Susan Marlow, authors of the journal’s official 2021 article of the year. In “Exploring the false promise of entrepreneurship thro

Kamal Harris speaking in front of US flag

Women and Leadership: Navigating Pathways to Success

Women continue to be underutilized and underrepresented in senior-decision making roles, notes Shezadi Khushal as she explains lessons she drew from the book ‘Women and Leadership.’

Lemur showing surprised reaction

What’s Wrong with Writing and Publishing Interesting Academic Articles?

Novelty is fine in management – and other social science – as long as that’s not the only thing driving the research.

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Putting a Critical Perspective to Use in Management Education

The authors of a new paper on management education were motivated to pursue this research because we felt that critical thinking and the importance of having a critical approach were treated too narrowly in the traditional leadership and management literature.


Leader Communication About Crowdsourcing and Participative Management: More Rhetoric Than Reality?

In this post authors Jim Westphal of the University of Michigan, David H. Zhu at Arizona State University, and Rajyalakshmi […]

stack of blue ribbon medals

Do Awards Incentivize Non-Winners to Work Harder on CSR?

When companies awarded for their corporate social responsibility efforts perform better financially, non-winners will be more motivated to respond to their competitors’ wins.


Building Understanding of How Virtual Environments Impact Leadership

Place and space concepts help to illuminate how the place an organization inhabits and related beliefs have a significant impact […]


Perceived Support Profiles in the Workplace: A Longitudinal Perspective

In this post, authors Gaëtane Caesens, Alexandre J. S. Morin, Nicolas Gillet, Florence Stinglhamber reflect on their recent research article, […]

interview at table near window

To Lead or Not to Lead – That Is the Question

Our curiosity about how to decipher leading from non-leading questions resulted in a typology of how interview questions can lead in three ways; through introduced content, presupposition and evaluation.

Battered Lebanese flag

Why Entrepreneurship Is Only Sometimes Good for Peace and Stability

How can countries that are affected by conflict – such as Syria, Ethiopia, Yemen, Myanmar, and Afghanistan – be helped? […]


Rethinking Readiness: What it Takes for Your Customers and Employees to Succeed in Today’s Networked Service Environments

Today, customers and employees need a broader form of “readiness” to successfully face fundamentally altered capability and motivational demands. Enter ‘actor ecosystem readiness.’

Graphic connecting faces in social network

Entrepreneurs: Don’t Mess With Your Close Social Ties

It’s sometimes said that it’s not what you know that counts, but who you know. In the essay below, authors […]

Graphic reads 'A roadmap for business research with societal impact'

New Report Offers Roadmap for Impactful Business School Research

The Association to Advance Collegiate Schools of Business has released, “Research That Matters: An Action Plan for Creating Business School Research That Positively Impacts Society.”

Listening with headphones while using laptop

The Myth of the COVID-Transformed Workplace: New Podcast Series

Widespread changes to work life prompted by COVID led many to declare the workplace had come to a “new normal.” This podcast series from CHOICE’s The Authority File asks if these changes will remain permanent


Webinar: Measuring Societal Impact in Business Research: From Challenges to Change

Listen to SAGE’s webinar on new ways we can look at and measure the societal impact of research within Business […]

Distressed man holds stack on money to forehead

Wage Inequality Offers Short-Term Boost and Long-Term Problem

Although it may pay off in the short-term, new research suggests wage inequality is not in a firm’s long-term interest.

Road forks in the woods

Leadership at Crossroads: To Dehumanize or Humanize Leadership Education?

Narrowly focused on leadership as a goal-focused activity, conventional approaches to teaching it, argues Shaista Khilji, have led to the dehumanization of leadership.

Gert Jan Hofstede and Geert Hofstede

Geert Hofstede: A Paradigm’s Paternity

The son of famed social scientist Geert Hofstede argues the his father’s most important book, In the 40 years since publication, has gone through a Kuhnian cycle: anathema – revelation – normal science. It’s not over yet.

active listening in practice

Communicate, Connect, Sell!

Professor Lisa Spiller noticed that sales management textbooks she looked at were missing topics like storytelling, neuro-linguistic programming, determining willingness-to-buy, servant leadership, and sales analytics. So she wrote a book that did.

geert hofstede at home

Celebrating the 40th Anniversary of Hofstede’s ‘Culture’s Consequences’

There may be two possible reactions to the anniversary of Geert Hofstede’s ‘Culture’s Consequences’: that in 2021 the work may be considered outdated; or that Geert Hofstede’s work is timeless.

Tourism Crises cover

Tourism’s Crisis Management. Lessons for all Businesses and How Crisis Management Found Me

Whether a crisis impacts retailers, banks, manufacturers, miners, construction, traders or tourism, says David Beirman, the management of recovery operates under a surprisingly similar set of rules.

Doing Business in Asia cover

‘Doing Business in Asia’: How to Thrive in an International Collaboration

Professor Terence Tsai outlines how he was recruited to work on the new book, Doing Business in Asia, and what factors led to the smooth completion of the collaborative writing involved.

Geert Hofstede

Geert Hofstede, 1928-2020: The Engineer of Cross-Cultural Psychology

Twenty years ago the second edition of one of the more influential books in social science, Geert Hofstede’s Culture’s Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations, appeared.


Business & Management Impact: Free Resources Page

SAGE has launched a new webpage, Business & Management Impact, with a range of free resources for researchers, instructors, students, […]


What Can Go Wrong When People Get Financial Advice?

Today we look at professionalism in the financial planning industry as explored in the paper “Ethics in financial planning: Analysis of ombudsman decisions using codes of ethics and fiduciary duty standards” in the Australian Journal of Management.


Reinventing Management the Responsible Way With Oliver Laasch: Watch the Teaching Business for People and Planet Webinar

In this video you can view the first episode of SAGE Publishing’s new webinar series, “Teaching Business for People and […]

two plants growing at different rates

When Does CSR Add Value to Brands?

It’s long been trumpeted that companies acting on corporate social responsibility do better. But does CSR — actually — improve brands? Shawn Pope and Jimi Kim decided to find out.

10-year Impact Award graphic

Understanding the Foundations of Customer Engagement

Since it appeared in the Journal of Service Research a decade ago, the paper “Customer Engagement Behavior: Theoretical Foundations and Research Directions” has ben cited in other academic papers more than 1,300 times.

Ice at the edge of free water

Motivating Your Team Through Being Humble

Research suggests that the ancient wisdom of humility that partially originated from Eastern culture can benefit contemporary countries that cherish diverse heritage.

Graphic network of industry 4.0

Why Jobs-to-Be-Done is Foundational to Digital Marketing

That’s a lot of new complexity to address in marketing—but the best place to start is with a detailed understanding of customers and their needs.

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The Secrets of the Human Mind (and Marketing)

The author of the book ‘Sensory Marketing’ explains how it fills a gap in the marketing literature in analyzing and discussing how companies could apply multisensory cues for vision, sound, smell, touch, and taste in business practice.

Project management cover

Project Managing a Book on Project Management

perhaps the most challenging aspect of writing this new book on project management, says co-author Stewart Clegg, was translating both the language and style of the root text.


New Edition of ‘Advertising & Promotion’ and the Obliteration of the Mad Men Paradigm

The advertising and promotion world is very different since the first edition of our book, Advertising & Promotion, appeared in […]


Are Big Tech Companies Bad for Innovation?

In digitized global markets, how do local governments regulate competition? Andreas Kornelakis and Pauline Hublart looked at the question in “Digital markets, competition regimes and models of capitalism: A comparative institutional analysis of European and US responses to Google,” recently published in the journal Competition & Change.


Watch the Webinar: Tourism Management under COVID-19

In the posted video of the webinar, “Tourism Management under COVID-19: The Research Priority and Changing Publishing Landscape” two senior […]


Oliver Laasch Debut Guest on Business and Management Webinar Series

A new webinar series sponsored by SAGE Publishing – the parent of Social Science Space and Business and Management INK […]

Balancing rocks

Threading the Needle: Balancing Core Values in Servicescapes

How can service providers serve both customers’ security and their need for autonomy? In a study of the nursing homes, the authors tackle that question.

Ethics word cloud by Teodoraturovic

Why Don’t Multi-National Initiatives Always Work Equally in All Locations?

The enterprise had experienced governance issues in some territories and efforts to roll out a global ethical conduct program proved less effective in certain parts of the world than in others. This could not just be ascribed to local execution or lack thereof, so I became intrigued to understand and explain this.

Citation needed sign

Writing Scholarly Articles That Get Cited More Than the Competition

When readers — even academic readers — do not understand an article, they are unlikely to read it, much less absorb it, share it and be influenced by its ideas.


Love and Justice at the End of Life: Studying Palliative Care in India

The study shows that transformative service systems have to transcend the narrow confines of markets and seamless resource integration to embrace a dialectic of justice and agape that is marked by unintended consequences, conflicts, and compromises.

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If You Like President Trump, You Probably Won’t Wear a Mask

We found that not only did approval/liking of President Trump strongly, and positively, predict Americans’ approval of his handling of the pandemic, but it also had significant, negative effects on personal protection behaviors.


Different Strokes on Transgenerational Entrepreneurship

The article “Different Strokes for Different Folks: The Roles of Religion and Tradition for Transgenerational Entrepreneurship in Family Businesses”, recently […]

Southwest jet on tarmac

Connecting Across Differences with Relational Coordination

Nearly 30 years after the establishment of relational coordination theory, the empirical evidence supporting its use has not yet been synthesized, despite frequently being cited in the literature

Gossiping co-workers

Have You Heard the Latest About Workplace Gossip?

The abstract to the paper, “An Integrative Definition and Framework to Study Gossip” appearing in the journal Group & Organization Management states, “The omnipresence of workplace gossip makes understanding gossip processes imperative to understand social life in organizations.”

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SAGE Business & Management Books Win TAA Textbook Awards

Management book titles have won one of the coveted TAA Textbook Awards across two categories: the Textbook Excellence Award and the Most Promising New Textbook Award.

Matador toy set

Design Principles for Creating Impactful Entrepreneurship Education for All

“In wide entrepreneurship education,” write Yvette Baggen, Thomas Lans and Judith Gulikers in their essay below, “the messy, uncertain and iterative entrepreneurial process of value creation is key.” If it’s messy and uncertain, a little help on finding good next steps for the educator to take is welcome.

MManagement Theory cover

Chopping Away at the Myths Attached to Management Theory

Today we bring you the story behind A very short, fairly interesting and reasonably cheap book about management theory, a new book by Todd Bridgman and Stephen Cummins


Consumption as Intercultural Communication and Interaction

When was the last time you went out for a Thai meal, got items from the ethnic isle of a […]

Greyston bakery employees

Let’s Incite Subversively Responsible Management Practices!

According to the author of the book ‘Principles of Management,’ we have to mind the management practices that make and potentially break our world even if, and especially if they seem so mundane and ‘normal.’


Creating Social Value in the Context of Institutional Failure

Although reliance on social networks could supplement some of the deficiencies in formal institutions, they are unlikely to entirely supplant the need for contractual governance mechanisms. We thus sought to understand how multi-stakeholder collaborations can create social value in contexts of institutional failure – or “institutional voids” in international business jargon.



Complexity Theory matrix

View From South Africa: Complexity Theory and University Leadership

Cyrill Walters investigated the current styles of leadership in South African higher education institutions and has developed a model of the primary competencies leaders need.

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Why We Should Abandon ‘Gender Differences in Competition’ to Explain Women’s and Men’s Unequal Position in Work

Have you ever taken a look at some new research and felt — or perhaps known — that the researchers […]

Drawing of original mechanical Turk

What Does Trustworthy and Credible MTurk Research Look Like? Recommendations and Checklist

The use of Amazon’s Mechanical Turk in management research has increased from 6 papers in 2012 to 133 in 2019. Given that the practice is rapidly increasing but scholarly opinions diverge, the Journal of Management commissioned this review and consideration of best practices.

Ethics drawing

Future Business Leaders, Ethical Values, and National Economic Freedom: A View from Business Students in Eight Countries

Ethics, goes one line of reasoning, are great for those who can afford them. It’s a cynical view, to be sure, but what effect does the economic terrain affect ethical orientation?

stack of open books

How to Write, Evaluate, and Use Methodological Literature Reviews

Does a checklist of best practices for conducting a methods literature review sound useful? We thought so too.

John Macdonald statue toppling captured by bbc

A Call to Decolonize Business Schools

The authors call for business schools to re-evaluate the symbols we are promoting. Who are we elevating? Which ideologies? Specifically, we ask that business schools do the work to not just Indigenize (add to), but decolonize (unlearn).

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Businesses See the Value of Social Sciences, But Does Higher Education Policy?

The social sciences are recognized for their role in evaluating policy and offering practice-based interventions about ‘what works’. However, they […]

Elderly person and caregiver

Innovating Service Design Meant Adding Value at the End of Life

Figuring out how to do service research with a very special population – but one we will all be part of eventually — was a challenge met by the creators of Trajectory Touchpoint Technique.

Hss and STEM scientists hard at work

Social Science, STEM and Career Skills: Not ‘Either/Or’ But ‘Both/And’

As Lina Ashour has recently written, SAGE Publishing has helped make possible a report by the UK’s Campaign for Social […]


Testing-the-Waters Policy With Hypothetical Investment: Evidence From Equity Crowdfunding

While fundraising is time-consuming and entails costs, entrepreneurs might be tempted to “test the water” by simply soliciting investors’ interest before going through the lengthy process. Digitalization of finance has made it possible for small business to run equity crowdfunding campaigns, but also to initiate a TTW process online and quite easily.


Management-by-Generation: Does Your Generation Provide the Answer to How You Should Be Managed?

Establishing management techniques for an age diverse workforce according to their distinct generational characteristics which differentiate their orientations to work is an idea worth examining, argue Cara Reed and Robyn Thomas.

Looking at face in mirror

Instilling a Higher Sense of Purpose in Business Education

For all the talk of social consciousness at academic conferences, personal wealth remains the imprimatur of business success par excellence. How then, we asked ourselves, can business schools expect their students to take ethics and social responsibility truly seriously?

ripples in water

Business and Biodiversity: A View from the Inside

‘Do well by doing good’ is a mantra for management that sounds promising, but is it realistic? In today’s post, Clément Feger, an assistant professor at AgroParisTech and a researcher at Montpellier Recherche en Management at the Université de Montpellier, offers work he did that looks at one company’s efforts to foster sustainability in the environment and the balance sheet, and offers models for others to follow.

world is changing headline

Changing Perspectives, Changing Views: COVID and Agile Organizations

Chris Worley, professor of organizational theory and management at Pepperdine University’s Graziadio Business School, and Claudy Jules, the head Google’s Center of Expertise on Organizational Health and Change, offer context behind their commentary, “COVID-19’s Uncomfortable Revelations About Agile and Sustainable Organizations in a VUCA World,” in the Journal of Applied Behavioral Science.

H1B visa

Integrating Newcomers: Studying the Socialization of Skilled Migrants

Quite often discussions about skilled migrants center on the receiving country’s reaction to the migrants, rather than the experiences of the migrants themselves. In this article from the Journal of Management, Phyllis Tharenou, vice president and executive dean of the College of Business, Government and Law of Flinders University, and Carol T. Kulik, a research professor of human resource management at the University of South Australia Business School, address this absence specifically in the academic management literature.

collaboration defined in dictionary

Collaboration, Coordination and Cooperation Between Organizations

The terms “collaboration,” “coordination” and “cooperation,” write Xavier Castañer and Nuno Oliveira in a recent paper published by the Journal of Management, underpin both the organizations they describe and the study of those organizations, and yet the terms themselves are inconsistently defined and therefore their use can be imprecise or even downright confusing.

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What’s Your Exit Strategy?

Innovation systems that focus solely on exiting and generating investor profits are not designed to help nurture the best innovations for society.

10-year Impact Award graphic

How One Study on Entrepreneurial Orientation Would Impact the Field

Researchers Andreas Rauch, Johan Wiklund, G.T. Lumpkin, and Michael Frese began looking at the connection between business performance and ‘entrepreneurial orientation’—the entrepreneurial governing style of a business. 

Mark Easterby-Smith

Pioneer of Mangement Research Methodology: Mark Easterby-Smith, 1948-2020

Mark Easterby-Smith, a pioneer in the creation of research methodology for management studies and co-author of the foundational text of that field, died on April 15 after a long battle with Parkinson’s disease. He was 72.


Infectious Diseases and Long-Run Innovation Consequences

Today we welcome two scholars from Texas’s Baylor University whose research into how pathogens affect innovation has taken on new prominence in the wake of the current pandemic.


Empty Grocery Shelves! Are Supply Chains Resilient Enough?

Toilet paper shortages, profiteering from hand sanitizer and empty shelves in grocery stores. Thanks to COVID-19, governments in most industrialized […]


A Brief Guide to Eco-Leadership

SAGE author Simon Western has written a guide to eco-leadership, a new leadership paradigm for organizations in the climate emergency. For Academic Book Week, we asked him to present a short guide to its principles.


Unleashing the Opportunity of Research in Latin America

An upward trend in the productivity of Latin American researchers, increased collaboration between them and scholars from other regions, and societal, cultural, and economic characteristics all make Latin America an ideal “natural laboratory” to build and test management theories.


It’s About Time: For Shareholders and Bondholders Alike, Temporal Orientation is What Really Counts

When it comes to supporting long-term value enhancing strategies, the temporal orientation (i.e., whether they are dedicated or transient investors) of both shareholders and bondholders matters much more than the type of security they purchased


Measuring and Modeling the Unobservable

The authors of a recent article in Project Management Journal We believe the implications arising from this recent research have the potential to change the debate regarding the relative merits of the several structural equation modeling methods.


Why Unlearning Matters? How to Unlearn?

The importance of unlearning, or abandoning obsolete beliefs, values, knowledge, and routines, for the growth of both organizations and individuals, is generally well-known in management learning and human resource fields. But it often misses action on the level of the individual.